PRIVACY POLICY
- OUR COMMITMENT TO YOUR PRIVACY
At Tamie Mums, we respect your privacy and are committed to protecting your personal information.
- DEFINITIONS
In this privacy policy:
- contractors mean our guest speakers, instructors and any other contractor that contracts with us;
- personal information has the same meaning as in the Privacy Act;
- Privacy Act means the Privacy Act 1988 (Cth) as amended from time to time; and
- Programs means any of the Tamie Mums programs available for purchase on our website (www.tamiemums.com).
- WHO DOES THIS POLICY COVER?
This privacy policy covers Tamie Pty Ltd (ABN 46 693 115 374) t/a Tamie Mums (we, us and our).
- WHO DOES THIS POLICY APPLY TO?
This privacy policy applies to our customers, staff and contractors (you and your).
- UPDATES TO POLICY
We will review and update this privacy policy from time to time where necessary to keep it up to date with changes to our business and legal requirements. Where we make a material change to this privacy policy, we will notify you through our website (www.tamiemums.com). The most current version is available on our website.
- WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT AND HOLD?
The types of personal information we collect depends on how and why you are engaging with us, but it could include:
- contact details and other personal information, such as name, phone number, date of birth, address, email address and dietary requirements;
- (for our contractors) your blue card details;
- payment details submitted through our booking platform;
- information you provide in relation to our Programs, such as calls to us, messages or emails you send us, interactions you have with our staff, contractors or customers, or feedback that you provide to us; and
- your online interactions with our website, social media channels, communications and advertising and third-party websites that display our advertising.
Sometimes the information that we collect, use and disclose is sensitive information under the Privacy Act, such as health information shared by you during our Programs.
- HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
We collect your personal information directly from you when you:
- book or attend a Program;
- use our website or booking system;
- interact with us:
- via our website or social media channels (including through cookies);
- over the telephone; or
- by mail, email or in person.
- HOW DO WE USE YOUR PERSONAL INFORMATION?
We hold and use the personal information we have about you to:
- communicate with you and manage our relationship with you;
- provide, manage, administer and improve our Programs;
- process bookings and payments;
- (for our contractors) assess and manage contractors, including blue card compliance;
- operate, manage and improve our business; and
- comply with legal and regulatory obligations.
- WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?
We may disclose your personal information to:
- our third party service providers to help us operate our business, including: booking and payment platforms, technology and software providers and marketing and advertising platforms (such as Facebook, Google, LinkedIn and Instagram);
- our professional advisers and contractors;
- government authorities and law enforcement agencies in Australia, where required by law or a regulator; and
- to banks and payment processing providers.
Disclosure of your personal information overseas
We may disclose your personal information to third party service providers located overseas, including in the United States of America and countries located in the European Union, for the purposes of operating our booking and payment systems.
- HOW CAN YOU ACCESS, UPDATE OR CORRECT YOUR PERSONAL INFORMATION?
You can ask us for a copy of the personal information we hold about you, or ask for any of your personal information to be updated or corrected, by emailing us at tamara@tamiemums.com.
- HOW CAN YOU MAKE A PRIVACY COMPLAINT?
If you have any concerns about how we handle your personal information, please email us at tamara@tamiemums.com so we can try to resolve them.
If your concern is not resolved, you may make a formal privacy complaint by emailing us at tamara@tamiemums.com. Please include a brief description of the issue, when it occurred, and your desired outcome.
We take all privacy complaints seriously and will:
- investigate the matter;
- work to resolve it promptly and fairly; and
- respond within a reasonable timeframe, usually within 30 days.
We appreciate your cooperation during this process and may ask for additional information to help with our investigation.
- CONTACT US
If you have any questions or wish to provide feedback about how we treat your privacy or handle your personal information, please email us at tamara@tamiemums.com.
This privacy policy was last updated on 19 January 2026.
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